- Payment is through paypal
- Payment plans are available for high cost projects over $1000, plan terms below:
- 30% non-refundable down-payment of quoted price required upfront
- Work begins when 50% of quoted price is paid
- Payment term 6 months from the date of the down-payment
- Payments may be made either weekly or monthly
- On payments missed, the amount of the missed payment will be added to the next payment
- Extensions to the payment term may be requested for a fee
- Q: Why the fee? A: This fee goes towards the cost of storing your commission for the extended duration
- Finished product will not be shipped until the payment term is fully paid, including any additional incurred costs and/or extensions
- Shipping is not included and is charged on completion
- Refunds may be issued before progress has been started
- Refunds are not available when project is started and/or complete
- Only payment after 30% nonrefundable down-payment may be refunded
- We reserve the right to refuse, halt, or delay any project for any reason and at any point in the process resulting in the following:
- Payment beyond the 30% non-refundable down-payment may be refunded if any progress has been made at Wild Dream Creatures LLC discretion
- The work commissioned may be altered and sold at Wild Dream Creatures LLC discretion
- Q: Why would Wild Dream Creatures LLC refuse, halt, or delay projects? A: Common scenarios include: failure to pay off terms by the due date, failure to communicate (see Communication below), or significant life events occur that prevent completion. Any scenario will be handled on a case by case basis.
- Quotes open for limited periods and are valid for 3 months
- Quotes are free of charge, but please only request a quote if you are serious about buying within the quoted period
- Limited slots are available during each period. You may not be selected for a slot, however, you are welcome to submit a new quote on the next period
- If you do not intended to purchase soon please refer to the pricing on the Commissions tab
- Shipping may be through USPS, UPS or FEDEX, at Wild Dream Creatures LLC discretion. Special shipping requests may be accomodated.
- Shipping is to be paid by client
- Tracking numbers are provided
- Project may be shipped in multiple boxes
- Upgrading to faster shipping is available
- International shipping is available
- Wild Dream Creatures LLC is not responsible for lost or stolen packages
- Wild Dream Creatures LLC is not obligated to replace items lost or stolen after the item(s) are shipped
- Repairs are available, client must pay shipping both ways
- Entire project is under warranty for 6 months
- Small repairs are available for free
- Large repairs including replacing parts are available for a fee
- All design changes are accepted before project is started
- Minor changes are accepted during construction
- Changes are not accepted when project is completed
- We are able to work with bases and parts from other makers, if base or parts are needed the additional price will be
added to main price
- Bases and parts may be provided by client but will not lower the project price
- Fabrics and furs may be provided by client but will not lower the project price
- Hard deadlines are not accepted
- Soft deadlines may be requested as long as it's within 6 months of project start
- Completion dates are not guarenteed
- If project exceeds estimated completion date, a new soft completion date will be provided
- Duct tape dummies(DTD) must be provided for any projects including torso and/or legs
- Projects including heads require measurements
- Projects including feet required shoes, new but broken in shoes are recommend, provide shoes that are comfortable to you, shoes provided will be GLUED into feet and will not be separable
- Tails and wings do not require sizing
- Must be 18 or older to order
- We will not make characters owned by other individuals without their consent (e.g. Telephone)
- If it is found out that the character commissioned is not owned by the client, payment beyond the 30% non-refundable down-payment will be refunded, if project has been started the design will be altered and sold
- Making cosplay of existing characters (e.g. Pokémon) may be accepted on a case by case basis
- Your private information, for example your address and name, will not be stored and/or sold to 3rd parties in any way. Your info will only be used to complete and ship your project.
- Communication is done through telegram (preferred) or email
- Communication will be provided at important steps in progression of the project, these are important times that you may tell any changes that are needed, the sooner you bring up changes you want the better
- If client does not provide any communication for a period of 6 months project will be canceled and all payment forfeit with no refund, if progress has started design will be altered and sold
- This is not affected by late payments, it is only communication, it is extremely important
- By paying your first non-refundable down-payment you are agreeing to all of these terms